Starting today, Arkadin owns the complete customer lifecycle, allowing it to easily sell Office 365 and help customers take advantage of other value-added cloud services. Customers can now enjoy the benefits of a true one-stop-shop for all communication and collaboration tools.
“The Cloud Solution Provider program will allow us to build stronger relationships with our customers by delivering the best cloud solutions for propelling their business,” says Steve Schwartz, Global Vice President, UC Architecture. “We’re especially excited about offering Arkadin Total Connect for Office 365 with Lync Voice as a complete end-to-end solution including a business-class phone system and PSTN enabled audio conferencing. Our fully featured Office 365 with Lync Voice service seamlessly integrates with Exchange Online (within Office 365) to provide unified messaging and drive efficiencies while reducing costs associated with traditional PBX and 3rdparty conferencing services.”
Arkadin Anywhere has experienced strong 29 percent year-over-year revenue growth outpacing the industry average. In June, embedded video and VoIP were added for a complete all-in-one service designed to match user preferences for simplicity, performance and reliability. Arkadin’s robust, worldwide telecommunications infrastructure guarantees the highest quality of service, performance and scalability. Local customer service and technical support is available via an embedded chat console or from Arkadin’s live customer service, 24/7.
“To meet the growing demand for our cloud-based solutions, we’re thrilled to expand the capabilities for cloud partners under the Microsoft Cloud Solution Provider Program,” said Phil Sorgen, Corporate Vice President, Worldwide Partner Group at Microsoft Corp. “ By joining the Microsoft Cloud Solution Provider Program, partners will deepen customer relationships and expand business opportunities in the cloud.”
Arkadin makes it easy for organizations of any size to standardize their communication and collaboration workloads in the cloud through its highly secure and geographically dispersed global platform that is adapted to customers’ specific business requirements. Arkadin Total Connect for Office 365, first launched in 2012, now has 400+ customers onboarded and as a Microsoft Cloud Solution Provider, Arkadin is enabled to migrate, manage and support the entire Microsoft productivity suite including Office 365 and Arkadin’s hosted, enterprise-class Lync telephony.
Arkadin is one of the largest and fastest growing Collaboration Service Providers in the world. With a vision rooted in the belief that progress emerges from people’s desire to share, Arkadin offers a complete range of integrated audio, web, video conferencing and Unified Communications solutions. These services are delivered in the cloud for fast, scalable deployment and a high ROI. The company’s global network of 54 operating centers in 33 countries has dedicated local support teams to service its 37,000 customers. As an NTT Communications Group company, Arkadin offers the most comprehensive Collaboration and Unified Communications services for meeting customer needs around the world.
About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including leading global tier-1 IP network, Arcstar Universal One™ VPN network reaching 196 countries/regions, and over 150 secure data centers. NTT Communications’ solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.
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