An overview of what our managers do, and where they come from.
Founder & Board Member
The global economy benefits from growth in human talent and collaboration skills.
Olivier de Puymorin founded Arkadin in 2001, 15 years ago, and still leads the company today by providing vision, inspiration and valuable business insight to Arkadin employees worldwide. Prior Arkadin, Olivier founded Xpedite France in 1992, and sold the business to Premiere Global Services, Inc.
He was also involved in the creation of a series of successful companies involved in information, distribution or real estate. He started his career as a private banker at Banque Worms and Finindus.
Chief Executive Officer (CEO)
Didier holds the position of Chief Executive Officer and joined Arkadin in 2013 as Chief Partnership Officer.
Didier brings over 30 years of commercial and general management experience with IT and Telco multinationals to our company. For 20 years, he held various management positions in Sales and Global Services in France and the U.S. at IBM. As SVP for Orange Business Services beginning in 2007, he was recognized for his expertise in outsourcing and system integration as well as for his strong negotiation skills in contracts and partnerships in global customer environments.
Didier graduated from the École Centrale in Paris and also holds an Economics Degree from Paris University.
Chief Legal Officer
Florence is our Chief Legal Officer, in charge of Legal, Compliance and General Secretary. Since joining the company in 2012, Florence has been supporting the business as Global Legal Director, then she was appointed VP Legal and Compliance before becoming Chief Legal Officer.
Florence has 20 years of experience working for international high tech companies, both as in-house lawyer – she spent 7 years at Oberthur Technologies (now Idemia) - and as lawyer in private practices.
Florence has a Master Degree in Private Law, specialization in Business Law from Paris University (France), a LL. M. in International Business and Trade Law from Fordham Law School (New York, USA) and is admitted to the Paris Bar.
Online Managing Director
Alexis joined Arkadin in 2005.
He became Online Managing Director after holding several positions in the finance department in Europe, North America and Asia, where he was instrumental in setting up financial foundations, processes and growth sustenance.
Alexis has 12 years of experience as a CFO in positions at fast growing companies such as Arkadin and Exlinea (Jardine Group). He started his career at PricewaterhouseCoopers.
Alexis graduated from Sup de Co Amiens Business School.
Chief People Officer (CPO)
Armelle joined Arkadin in 2011 to take on HR for EMEA and as Deputy to Global HR, setting up HR Information System and global processes and programs.
She followed by leading Marketing for EMEA, focuses on key product launches and business-driven lead generation activities.
After graduating from Columbia University in New York City and HEC business school in Paris, she started her career at Renault in Sales and Marketing, before moving to Human Resources positions in Sales, Engineering, Logistics as well as Manufacturing. She then joined Schneider Electric.
Conferencing & Events Managing Director
Damien is one of Arkadin’s veterans, having joined the company in 2001 in order to develop its sales activity in France and Europe. He is currently in charge of Conferencing & Events.
Prior to Arkadin, Damien occupied various sales, marketing and consulting positions with France Telecom, Framacom and L'Oréal.
Damien graduated from the HEC Business School.
UCaaS Managing Director
Christophe is our UCaaS Managing Director. Prior to this position he was responsible for managing Arkadin Operations in Europe, including CEMEA, since January 2011. He joined Arkadin in 2007 to create the Global Strategic Accounts group (GSA) to address the Fortune 500 Global Enterprises, which included building strategic relationships with vendors such as Microsoft and Cisco WebEx.
Prior to Arkadin, Christophe worked for 15 years in the high tech industry in Sales and General Management positions, and lead fast growing software companies such Electronic Arts, Criterion Software and XRT.
Christophe graduated with a Masters degree in Management from the University of Paris.
Managing Director, EMEA
Andrew joined Arkadin in 2009 as General Manager for Arkadin’s UK and Ireland businesses, a remit that was extended to Northern Europe incorporating the operations in The Nordics and The Netherlands. With a track record of consistent revenue and profit growth and comprehensive general management, sales, marketing, product management and operations experience in the Collaboration industry spanning over twenty years’, Andrew was appointed Managing Director for Arkadin’s EMEA operations in March 2017.
Prior to joining Arkadin, Andrew enjoyed successful periods of rapid revenue growth leading conferencing and collaboration businesses at BT Conferencing, Genesys Conferencing and PGi.
Andrew is a Mathematics / Physics graduate of the University of London, and has a postgraduate diploma in Management Studies from the Polytechnic of Central London.
Chief Operating Officer
As Chief Operating Officer, Mark Alexander is responsible for the operating efficiency of the global business model with an additional role leading the sales and go to market model. Since joining the company in October 2010 as the President of the America’s, Mark Alexander has been committed to realizing the company’s high growth potential for unified collaboration services with Arkadin’s trademark customer focus.
A Cloud Communications and Internet veteran known for a hands-on, results-oriented leadership style, Mark was formerly EVP Sales & Marketing for PGi and also held leadership positions at Interland, BellSouth International, Scientific-Atlanta and MCI.
Mark has a Bachelor of Science in Management from Georgia Institute of Technology and an MBA from Emory University.
Managing Director, APAC & Japan
Sean Kwek, Managing Director of Arkadin Asia Pacific has over 18 years of experience in the Unified Collaboration & Communication industry is responsible for the strategy and execution as well as building and expanding the revenue generating eco-system in Asia Pacific.
Sean joined Arkadin in 2009 as Marketing & Product Management Director, Asia Pacific and helped drive Arkadin achievements and brand visibility through customer and field marketing activities, industry analyst engagement & efficient GTM product launches. In 2012, Sean moved into a General Management position for Arkadin Singapore & Taiwan where he setup the Arkadin Taiwan entity and achieved Year on Year double digit revenue growth. Sean continues his career progression within Arkadin in 2014 when he assume the role of Regional Vice President of Sales & Marketing, Asia Pacific. In this role, Sean engineered major organization and strategic transformation to align the business with the evolution of the Unified Communication landscape in Asia Pacific.
Prior to joining Arkadin, Sean held management positions at PGi, Genesys Conferencing and InterCall working in various roles within sales, finance, product management and marketing functions in Asia Pacific.
Sean graduates from University of London majoring in Banking & Finance and also holds a Post-Graduate Diploma from Marketing Institute of Singapore.
Chief Technology & Information Officer (CTIO)
Jean-Pierre joined Arkadin as Chief Technology & Information Officer (CTIO) in 2016 and is responsible for leading product, development, operations and our information systems. Jean-Pierre has 30 years of international experience including engineering planning, and product and project management with enterprises such as Hewlett Packard, SAP, Business Objects and most recently Murex where he was COO.
Jean-Pierre holds an engineering degree from Ecole Nationale d’Elecronique et Radio-Electricité and a Mastere from Ecole Nationale Supérieures des Télécommunications.
Chief Financial Officer (CFO)
Geoffroy de Fontenay joined Arkadin in 2017 as Chief Financial Officer.
Geoffroy has over 20 years’ experience gained in multinational companies such as Cadbury, Danone and most recently LVMH as Finance & Operation Director of the Watches and Jewelry unit in Hong Kong. Geoffroy de Fontenay graduated from ESCP Europe.
Managing Director, Americas
Scott McMaster is the Managing Director for Arkadin Americas, responsible for leading the business strategy and operations for the region.
Since joining the company in early 2002 to help launch Arkadin UK, Scott has moved from London to San Francisco then onto New York and is now based in Atlanta.
He has held multiple sales leadership roles committed to driving growth and Arkadin's brand. Prior to his current role he was the Vice President of Sales & Marketing responsible for all business development efforts including go-to-market sales strategies, marketing programs, defining and establishing business readiness across sales and operational functions.