A unified user interface for all Communication & Collaboration tools

NTT Communications (Arkadin) was recognized in Gartner's 2015
Magic Quadrant for Unified Communications as a Service, Worldwide*

Published September 3, 2015.


Connected Innovation Guides



Click here to watch a webcast presented on 30th October 2012 by our Arkadin colleagues in the US, discussing the rising impact of Unified Communications in the workplace today and how implementing Microsoft Lync can help businesses work more effectively and increase productivity.

Click on the Flash icon under 'Console Options' to begin.


Reduce overall costs by:

  • Streamlining communications
  • Increasing operational performance
  • Supporting mobile workforce
  • Providing simple authentication and user experience
  • Rationalising costs
  • Using interoperability and federation capabilities

All-encompassing Unified Communications

UC is an ecosystem of convergence, boosting your business efficiency 


Unified Communications consolidates all available collaboration and communication applications into one, easy to use, interface right from your desktop or mobile:

  • Instant messaging (secure chat)

  • Presence management
  • Web conferencing (online meetings)
  • Audio conferencing (internal and external)
  • Video conferencing
  • Telephone calling (internal, local or international)
  • Unified messaging
  • Document collaboration & shared workspace
  • Mobile applications

Arkadin enhances market leading Unified Communications solutions from Microsoft Lync and Cisco Jabber combined with WebEx:

  • Delivered in the Cloud for fast international deployment with high ROI
  • Integrated with Arkadin's stable, crystal-clear audio conferencing
  • Combined with a wide range of Arkadin Customer Services (Live Assistance, Training, Reporting, etc...) and Professional Services.


Arkadin Total Connect
Microsoft Lync, Exchange and SharePoint hosted by Arkadin

UCaaS* with Hosted Telephony

  • Enhanced workforce productivity
  • Skype for Business ready
  • Cloud delivery (SaaS) for a quicker ROI vs on-premises
  • Reduction of your total cost of ownership
  • Replacement for your telephony equipment (PBX)
  • Global and scalable Cloud Platform running your UC
  • Unified Communications experts providing a solution tailored to your specific needs

*Unified Communications as a Service

Arkadin audio conferencing for Microsoft Lync On-Premise
Instant access to Arkadin audio conferencing from Lync interface
  • Intuitive, desktop access and management of Arkadin audio conferencing
  • Stable audio conferencing, whatever the number of participants (as network constraints are avoided)
  • Free Arkadin Client Care 24x7 during conference
  • Simple installation of Arkadin's add-on via a bulk deployment to your entire workforce or by individual users in a couple of clicks

Benefits of hybrid audio conferencing (both PSTN & VoIP) via integration to your Lync Server:

  • Internal and external guests can attend the same conference using telephone and online audio simultaneously
  • Best of both worlds: telecom cost reduction from Lync VoIP and high audio quality of PSTN conferencing
Cisco Jabber provided by Arkadin
Integrated with WebEx and Arkadin for a complete UC solution
  • Jabber brings Presence and Instant Messaging capabilities right from your desktop
  • Seamless access to Arkadin audio conferencing and WebEx meeting module from the Jabber console
  • Arkadin conferencing ensures a high quality of audio collaboration between external and internal parties  
  • The packaged offer of Jabber + WebEx + Arkadin Audio delivers a fluid and complete Unified Communications experience to users
  • Fast and scalable solution available on line

* Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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